At Rupert AI, we're confident you'll love how effortlessly our AI-powered platform helps you transform basic furniture images into stunning lifestyle scenes that boost your Amazon sales and reduce PPC costs. But if you're not 100% satisfied, we've got you covered with our 14-day money-back guarantee.
Eligibility Our 14-day money-back guarantee applies to all Rupert AI subscriptions purchased directly from www.getrupert.com and sellers.getrupert.com.
Time Frame You have 14 days from the date of purchase to request a refund. If more than 14 days have passed, we won't be able to process a refund.
Requesting a Refund To initiate a refund, contact us at support@getrupert.com with your order number and a brief reason for your request. Our team will review your request and respond within 1–2 business days.
Refund Processing Once approved, we'll process your refund, and the amount will be credited to your original payment method within 5–7 business days. Please note that processing times may vary depending on your payment provider.
Digital Subscriptions As a digital SaaS platform, we may request feedback on your experience to help us improve Rupert AI and better serve furniture retailers and Amazon sellers.
Generated Content Any furniture visualizations you've created and downloaded during your subscription period remain yours to use, even after a refund is processed.
Usage Limits The refund guarantee applies regardless of how many images you've processed during the 14-day period - we want you to fully test our platform.
Non-Refundable Items Any custom services, one-on-one consultations, or enterprise setup fees provided by Rupert AI are non-refundable.
While we want you to thoroughly test our platform, the refund policy is intended for genuine evaluation purposes. Accounts that show patterns of subscribing, using extensively, and immediately requesting refunds may be subject to review.
If you have any questions about refunds or need assistance with our platform, reach out to us at support@getrupert.com. We're here to ensure you have the best experience possible and help you succeed with your furniture marketing.
Thank you for choosing Rupert AI — we can't wait to help you transform your furniture listings and boost your Amazon sales! 🛋️