Terms of Service

1. Introduction

Welcome to Rupert AI! Rupert AI ("Rupert AI," "Company," "we," or "us") provides its Services (as described below) through its website located at www.getrupert.com and any related applications or interactive features owned and operated by Rupert AI (collectively, the "Site").

By accessing or using our Site and Services, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our Services.

2. Description of Services

Rupert AI is an AI-powered furniture visualization platform built to help furniture retailers, manufacturers, and Amazon sellers transform basic product images into stunning lifestyle scenes. The platform enables users to:

  • Generate high-quality lifestyle furniture visualizations at a fraction of traditional photography costs
  • Access 500+ predefined interior styles and room settings
  • Process furniture images in bulk with one-click batch processing
  • Export images in formats optimized for Amazon, Wayfair, social media, and other sales channels
  • Create professional marketing assets that boost conversion rates and reduce PPC costs

The Services include any new features, tools, or updates added to the platform.

3. Acceptance of Terms

By using Rupert AI, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using Rupert AI on behalf of a business or organization, that entity also agrees to these Terms.

4. Changes to Terms

We may update these Terms from time to time. If we make changes, we'll notify you via the Site, email, or other channels. Continued use of our Services means you accept the updated Terms.

5. Access & Account Security

  • Account Registration: You may need to create an account to access certain features. You agree to provide accurate and current information.
  • Security: You are responsible for keeping your login credentials safe. Don't share your password.
  • Age Restriction: You must be at least 16 years old to use Rupert AI. If you're under your country's legal age for digital services, you cannot use our platform.

6. Payment & Billing

  • Certain features of Rupert AI require a paid subscription.
  • By subscribing, you authorize us to charge your chosen payment method.
  • Subscriptions renew automatically unless canceled before the renewal date.
  • For billing questions, contact us at support@getrupert.com.

7. User Content & Image Processing

  • Image Uploads: You may upload furniture product images to generate lifestyle visualizations. You represent that you own or have the right to use all uploaded images.
  • Generated Content: All AI-generated lifestyle visualizations created from your uploaded images belong to you and may be used for any commercial purpose.
  • Content Storage: Uploaded images are temporarily stored for processing and may be retained for up to 30 days to improve service quality, unless you request earlier deletion.
  • AI Training: We may use anonymized and aggregated data to improve our AI models, but individual images are not used for training without explicit consent.

8. Acceptable Use Policy

You agree NOT to:

  • Use Rupert AI for spam, deceptive practices, or illegal activity
  • Upload images that violate intellectual property rights or contain inappropriate content
  • Provide false or misleading information
  • Attempt to damage, reverse engineer, or interfere with the platform
  • Use the service to create content that violates marketplace policies (Amazon, Wayfair, etc.)

We reserve the right to suspend or terminate accounts that violate these policies.

9. Intellectual Property

All content, software, and branding on Rupert AI are the intellectual property of Rupert AI or its licensors. You may not copy, distribute, or alter any part of the platform without explicit permission. However, you retain full ownership of your uploaded images and generated visualizations.

10. Data & Privacy

By using Rupert AI, you agree to the collection and use of your data as outlined in our Privacy Policy. We are committed to protecting your data and never sharing your images or business information with third parties without your consent.

11. Service Availability

We aim to keep Rupert AI online and stable, but we cannot guarantee uninterrupted access. There may be occasional updates, maintenance, or unexpected downtime. We strive to minimize any service interruptions and will provide advance notice when possible.

12. Refunds & Cancellations

We offer a 14-day money-back guarantee for new subscribers. After that period, all payments are non-refundable. You may cancel your subscription at any time, and it will remain active until the end of your current billing period.

13. Marketplace Compliance

While Rupert AI generates images designed to comply with major marketplace guidelines (Amazon, Wayfair, etc.), you are responsible for ensuring your listings meet all applicable marketplace policies and requirements. We recommend reviewing platform-specific guidelines before using generated images.

14. Limitation of Liability

Rupert AI is provided "as is." We are not responsible for:

  • Losses related to the use or inability to use the platform
  • Performance issues, bugs, or interruptions
  • Third-party service failures or breaches
  • Marketplace policy violations or account suspensions
  • Any business losses or revenue impacts

15. Quality and Performance

While we strive to provide high-quality AI-generated visualizations, the quality and accuracy of generated images may vary based on input image quality and other factors. We continuously work to improve our AI models but cannot guarantee specific results or performance metrics.

16. Termination

We may terminate or suspend your account and access to the Services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

17. Governing Law

These Terms are governed by the laws of Lithuania. Any disputes will be resolved in the courts of Vilnius, Lithuania.

18. Contact & Support

Questions or issues? Reach out to us at support@getrupert.com. We're here to help.